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        My First SckoonCup.    How to Choose?    How to Use?  How to Clean & Care?    SckoonCup vs. Others.    Health Tips!    Safety Tips!      Help!


  • I managed to get the cup in, but now I can't get it out! It seems like the cup is stuck inside me?.

If you cannot remove your SckoonCup, the most important thing is to take your time and relax your vaginal muscles, as these are particularly sensitive to stress and will get tense, which makes removal harder. First you need to get in the correct position that is comfortable for you. - Squatting makes the vaginal canal shorter, so this is an excellent position for removal. - Equally good is sitting on the toilet with your legs apart, and your back upwards and straight - Alternatively adopt another position that you find comfortable with your legs wide apart If you cannot reach the cup - A menstrual cup tends to move further into the vagina at night. In this case, you should not try to remove it right after waking up. Try waiting at least half an hour to allow it to settle. - Try a sequence of small, downward pushes with your stomach and vaginal muscles. This should feel like you are opening your bowels, but concentrate on using the vaginal muscles only, at the front. If you can feel the stem and the bottom of the cup, you should be able to break the seal by inserting your index finger into the vagina, parallel to the cup. Gently squeeze between your thumb and finger to release the seal. You may hear a noise, or simply feel the cup release itself. Pull the cup down, remembering to relax your vaginal muscles. It may help to angle the cup as you remove it, allowing more air into the vagina. When the cup is at the vagina opening, remember to press it together like when inserting it, to avoid pressure to the mucous membrane.

  • What should I do if it is leaking?

The most common reasons why SckoonCup may leak: 1. The cup has become too full and is leaking. SckoonCup is designed to be emptied once it become ¾ full (or sooner). Usually a woman needs to empty every 12 hours. Because every woman is different, the frequency and timing for removal/reinsertion will vary. Try emptying it sooner, to determine what works best for you. 2. The cup is not popping open correctly upon insertion. This can interfere with the vacuum seal and lead to leaking sporadically. Try rotating the cup in place to see if that helps pop it open fully. Alternative methods of folding before insertion may help, too (click here for more information). Many women with this problem have found success by switching to a fold that allows SckoonCup to open easier with their particular bodies. Please try this: put your SckoonCup in about half way, turn the cup one full rotation and then push it the rest of the way in. Because it will open up before inserting completely, you can make sure that it has fully opened. - The cup has become dislodged or the cup's vacuum seal has been broken. This problem is usually due to physical activities (sports, bending over, etc.) or a bowel movement. Once you become accustomed to your SckoonCup, you will probably notice if this happens before a leak occurs. - The cup has been inserted too high in the vagina, next to the cervix, or above it. Make sure to place the cup lower in the vaginal canal. For women whose cervix moves lower during menstruation, make sure that the cup is significantly lower than the cervix. - The cup size is not right for you. Currently, SckoonCup is available only in one size. If the cup is popping open correctly every time but you still experience regular leakage, try Kegel exercise and/or please contact SckoonCup. We may be able to replace the cup when we market size 2 SckoonCup. 3. It may not be a leak. It is possible that you have some residual blood in your vagina just after insertion. Keep in mind that you are also bleeding while you insert the cup. SckoonPads (Organic Cloth Menstrual Pads) may be used with SckoonCup as backup on heavy days or when you're still getting used to insertion.

  • What is The SckoonCup return policy?

Please review our Return/Exchange Policy