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Customer Service > Return Policy
|If you feel merchandise is defective, then within 3 days of receipt please send a message to Sckoon.com using the “Contact Us” form or calling 1-212-228-6903 between 9am-5pm EST. Merchandise must be unwashed and unworn to file a defective claim. If you receive defective merchandise or we make a mistake, then we will be glad to get this corrected for you. We strive to ship out top quality, accurate orders although mistakes do slip by on occasion. We will provide you with a printable shipping label to cover the cost of your return.
Because Sckoon offers organic baby clothes --- which your little one wears next to her/his skin, and feminine hygiene products for women, we no longer accept any returns of merchandise. This is for your own protection as well; we are not accepting/reselling any returns/exchanges for our baby clothes, diapers, accessaries and feminine hygiene products including SckoonCup, SckoonPads, panties and pouches.